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Maintain Extras
You may want to have extras (upselling) for your customers to buy for their holiday, such as welcome hampers or dinghies. You may also want to have a discount that you as the operator can add to a booking quickly and easily (mates rates perhaps) and this is where you do it. There are many set already within the system.
Amending an existing extra
You can amend the existing extra by clicking on it and changing what is necessary, and saving the changes.
Adding a new extra
I am going to add Swimming Wings to my list of extras, so I click on the Create new extra button. A pop up will appear.
What is it you are adding, make the description clear and concise. What is the type? Stock means that the cost remains the same; it is a flat rate. Standard means that there is a set cost for a holiday duration, so a different price for a week, a shortbreak, a night and so on. Percentage is where the cost is a percentage of the hire charge.
You can set a fixed quantity of an extra. A good example is dinghies, you may only have 10. You can set the system to say you have 10 and ask it to check numbers each time a dinghy is requested. The system will check the quantity available for that holiday and if there is availability, it will allow the dinghy to be booked, but if there are none left, the booker cannot have a dinghy. QOH stands for Quantity On Hand.
If you have a specific accounting requirement for the extra, you will need to add it in for the VAT code. The element applies to which part of the booking you want the extra to be charged at, and thus shown on the invoice, which the customer will see a copy of. In most cases it will be Extra. Is it commisionable, do you have a sponsor for it?
And do you want it online? If yes, then it will appear on the booking form, after the customer has input their details, and before they pay their deposit. A discount should not be on line as the customer will always want it!
When adding a discount you can either leave the amount blank, to add at your discretion on a case by case basis, when making a manual booking, or you can set an % age. Ensure that you call it a discount in the system element.
All this work in the background will make adding an extra easy and quick, as everything you add here will show in the extras drop down from within a booking, and online (if you have said it can be available on line of course!).