Holray Booking System

You may want to have extras (upselling) for your customers to buy for their holiday, such as welcome hampers or dinghies. You may also want to have a discount that you as the operator can add to a booking quickly and easily (mates rates perhaps) and this is where you do it. There are many set already within the system, which can be amended by clicking on the extra and changing whatever needs to be changed. Or you can add a new one.

I am going to add Swimming Wings to my list of extras, so I click on the Create new extra button. A pop up will appear.

What is it you are adding, make the description clear and concise. What is the cost? Stock means that the cost remains the same; it is a flat rate. Standard means that there is a set cost for a holiday duration, so a different price for a week, a shortbreak, a night and so on. Percentage is where the cost is a percentage of the hire charge.

YOu can set a fixed quantity of an extra. A good example is a dinghy, you may only have 10. You can set the system to say you have 10 and ask it to check numbers each time a booking is made and the extra is asked for. This means that sometimes a booker may not be able to have a dinghy as there may not be the availability. The system will tell the booker this. QOH means Quantity On Hand.

If you have a specific accounting requirement for the extra, you will need to add it in for the VAT code. The element applies to which part of the booking you want the extra to be charged at, and thus shown on the invoice, which the customer will see a copy of. In most cases it will be Extra. Is it commisionable, do you have a sponsor for it?

And do you want it online? A discount cannot be put on line as the customer will always want it!

When adding a discount you can either leave the amount blank, to add at your discretion on a case by case basis, or you can set an % age. Ensure that you call it a discount in the system element.