Differences

This shows you the differences between two versions of the page.

--- holray:discount_plans [2022/04/08 11:04] – rachel
+++ holray:discount_plans [2023/10/09 13:01] (current) – rachel
@@ Line 39: / Line 39: @@
 == Loyalty ==
-My discount might be for loyalty. For my cutomer to be able to get the discount there must be a way of identifying them. This is where pattern match comes in. If you want the customer to be recognised, they willneed to pattern match on their customer id or their booking id. You would still need to advise them of this discount, via a specific mailing, but they will be able to access their discount online if you have set a pattern match.
+My discount might be for loyalty. For my customer to be able to get the discount there must be a way of identifying them. This is where pattern match comes in. If you want the customer to be recognised, they will need to pattern match on their customer id or their booking id. You would still need to advise them of this discount, via a specific mailing, but they will be able to access their discount online if you have set a pattern match.
 In this case, there is no pattern match as anyone can have the discount.
@@ Line 49: / Line 49: @@
 == Existing Discounts ==
-There may be other discounts already inmplace that the booker may be eligable for. If I tick the Exclusive box, it will apply this discount only.If I do not tick the box, it will apply all discounts, in order of savings for the customer (the best discount will be applied first). If you have a standard discount set for a second week of holiday duration for example, and click the exclusive button, this second week standard discount will still be applied, unless the Override system discount box is ticked.
+There may be other discounts already in place that the booker may be eligable for. If I tick the Exclusive box, it will apply this discount only.If I do not tick the box, it will apply all discounts, in order of savings for the customer (the best discount will be applied first). If you have a standard discount set for a second week of holiday duration for example, and click the exclusive button, this second week standard discount will still be applied, unless the Override system discount box is ticked.
-Start days I do not care about, and the system, by default will inclde all possible start days that may be set within your system. Yes I want my agent to see the discount too, yes I want the system to automatically apply the discount (I do not want to have to add it in manually), no the customer does not have to pay in full and yes I want it active. Click insert.
+Start days I do not care about, and the system, by default will include all possible start days that may be set within your system. Yes I want my agent to see the discount too, yes I want the system to automatically apply the discount (I do not want to have to add it in manually), no the customer does not have to pay in full and yes I want it active. Click insert.
-It should show on your web (or in your chart view if it is not a web only discount) immediately.
+The discount is live as soon as it is set to be live. It may not show immediately as the criteria may not have been met, or your website page may need to be refreshed, and so on.